Built from public data. Not yet confirmed by the owner. This is an anonymised sample, not a customer story.
46.1
Fair – with 3 fixable gaps
46.1 out of 100. All 11 categories were checked for this sample, so the score uses the full weight. If a category cannot be checked, it drops out of the math instead of counting as zero.
Checked in October 2026.
60+ sources checked, including Google, Yelp, Facebook, Apple Maps and AI assistants like ChatGPT.
Across 28 Phoenix-area electricians, the middle score is 54.6 (from 18.2 to 77.0). Electrician A, at 46.1, sits below that middle. A typical Google rating and review count in that group: 4.8 stars and 80 reviews.
Score by category
Star rating across platforms
11.1 / 17
Google 4.6★ (25–49 reviews); Apple Maps 5.0★ (1–9 reviews).
Review volume and recency
4.4 / 12
25–49 Google reviews. 0 new in the last 90 days. Newest review about 6 months ago.
Review sentiment and themes
5.1 / 12
90% of the reviews read are 4–5★. Praise includes friendly employees and good work.
Replied to 5% of recent reviews read (2 replies), and 2 of 4 rated 1–3★.
Platform coverage and consistency
7 / 10
The name, address, and phone match on the listings we found.
Local search visibility
0 / 12
Not in the top 20 Google Maps results for electrician, emergency electrician, or electrical contractor.
Social presence and activity
6.4 / 7
Social pages have a real following. One page has not been posted on in about a year.
Website and trust signals
3.2 / 7
The site is slow on a phone (8 out of 100). The site is secure. Google cannot read the business details on the site yet.
Web, news and community mentions
4.2 / 6
Other websites and a few news stories name the business.
Complaints and risk flags
3.2 / 4
8% of recent reviews read are 1–2★, and one of those has no reply. No complaint-site pages found.
AI answer visibility (beta)
0 / 5
AI assistants such as ChatGPT did not mention this business when asked for an electrician in Phoenix.
What’s helping
- Social presence and activity: 6.4 of 7 points. Social pages are active.
- Complaints and risk flags: 3.2 of 4 points. No complaint-site pages found.
- Platform coverage and consistency: 7.0 of 10 points. Name, address, and phone match across the listings we found.
What’s holding this business back
- Local search visibility: 0.0 of 12 points. Not in the top 20 Google Maps results for the three electrician searches we checked.
- Review volume and recency: 4.4 of 12 points. No new Google reviews in the last 90 days. 74% of consumers only care about reviews from the last three months (BrightLocal, 2026).
- Review sentiment and themes: 5.1 of 12 points. 90% of the reviews read are 4–5★, with a few complaints about scheduling and cleanup.
How this business compares in Phoenix
Competitors 1–3 are the Phoenix businesses that ranked highest in Google Maps for “electrician” when we checked. Names are withheld. None of them, including Electrician A, came up when we asked AI assistants for an electrician in Phoenix.
- Google rating
- 4.6★
- Reviews
- 25–49
- New in 90 days
- 0
- Reply rate
- 5%
- Maps rank
- Not in top 20
- Google rating
- 4.8★
- Reviews
- 25–49
- New in 90 days
- 7
- Reply rate
- 0%
- Maps rank
- Top 3
- Google rating
- 4.7★
- Reviews
- 25–49
- New in 90 days
- 0
- Reply rate
- 40%
- Maps rank
- Top 3
- Google rating
- 4.9★
- Reviews
- 100–249
- New in 90 days
- 4
- Reply rate
- 82%
- Maps rank
- Top 5
- Google rating
- 4.8★
- Reviews
- 80
- New in 90 days
- 3
- Reply rate
- 23%
- Maps rank
- —
Checked from central Phoenix. In the Google Maps results this score uses, Electrician A is not in the top 20. On Google’s longer list for “electrical contractor”, it sits between 11 and 20. That longer list is not part of the score.
Top 3 fixes
“Up to” is the most a category could add at full marks with today’s data. It is not a promise.
Fix 1 · up to +12.0
Get your Google listing into the Maps results customers see
Not in the top 20 Google Maps results for “electrician”, “emergency electrician”, or “electrical contractor”. If a second Google listing for the same business is splitting your reviews, ask Google to merge or remove the duplicate so reviews and rank build on one listing. Set the primary category to Electrician, list each service, and keep hours and photos current.
Tool: Rank tracking and a Google profile checklist
Fix 2 · up to +7.6
Ask every customer for a review after each job
0 new Google reviews in the last 90 days (newest about 6 months ago). Send the same review link to every customer right after the job. Ask everyone, not only happy customers. No rewards, no scripts.
Tool: Review requests to every customer
Fix 3 · up to +6.5
Reply to every review, starting with the unhappy ones
95% of recent reviews have no reply, including 2 rated 1–3★. A short, specific thank-you or a calm, factual answer shows future customers you listen. Never ask anyone to change a review.
Tool: AI reply drafts you approve, and bad-review alerts